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Important: GWT Trading Operates as a Partner-Supported Service Provider

GWT Trading does not provide direct services to end users or infrastructure owners. All services are delivered through our network of partners — including IT integrators, electrical contractors, facilities managers, manufacturers, and resellers.

If you are an infrastructure owner seeking support for critical power, cooling, or lifecycle services, this page explains how to access GWT-delivered services through the appropriate channel.

How End Users Access GWT Services

1
Your Provider

You engage with your existing service provider, integrator, or vendor.

2
Partner Coordination

Your provider engages GWT Trading to deliver specialist services on their behalf.

3
Service Delivery

GWT delivers services under your provider's brand, with professional documentation.

This model ensures you maintain a single point of contact while benefiting from specialist critical infrastructure capability.

Who Are GWT Partners?

GWT Trading works with a range of organisations who may already be supporting your infrastructure.

IT Integrators & MSPs

Organisations delivering IT infrastructure, networking, and managed services.

Electrical Contractors

Licensed contractors providing electrical services including critical power systems.

Facilities Managers

Organisations managing building services and infrastructure on your behalf.

Equipment Vendors

Manufacturers and suppliers of UPS, cooling, and critical infrastructure equipment.

Value-Added Resellers

Channel partners offering equipment sales with installation and support services.

Specialist Contractors

Trade specialists working in critical environment installations and maintenance.

What This Means for You

As an end user or infrastructure owner, engaging services through a GWT partner means:

  • A single point of contact through your existing provider
  • Access to specialist critical infrastructure capability
  • Professional, audit-ready documentation
  • Consistent service delivery across your sites
  • Confidence in live-environment execution

You don't need to manage multiple contractors — your partner coordinates GWT services as part of their offering to you.

Professional service delivery

Already Receiving GWT-Delivered Services?

If you are already receiving services delivered by GWT Trading (through a partner), your primary contact for service requests, reporting, and support remains your partner organisation.

Service documentation and reports are provided via ProReports™, typically under your partner's branding.

Need to Contact GWT Directly?

In most cases, your partner is the appropriate contact for service-related matters. However, if you have a specific reason to contact GWT Trading directly (such as feedback, governance matters, or partnership enquiries), you can reach us via our contact page.

Please note that service requests should be directed to your partner organisation.

Looking for Critical Infrastructure Support?

If you are seeking critical infrastructure services and don't currently have a provider, we recommend:

Contact Your Existing Vendors

Your equipment supplier, IT integrator, or facilities manager may already work with GWT Trading or can connect you with appropriate support.

Enquire With GWT

If you're unsure how to access GWT-delivered services, contact us and we can help connect you with an appropriate partner in your area.